terms & conditions

Welcome to H Y Zalat

Where every shoe is designed with care, so you can live every moment in style and comfort. We're here to make your experience smooth and secure from the moment you order until your shoes reach your hands.

Shipping & Delivery

Delivery Time: 2 to 5 business days, depending on your location.

Shipping Partners: We work with trusted courier services to ensure fast and secure delivery.

Payment Methods

Cash on Delivery

Vodafone Cash / InstaPay

Exchange & Return

You have the right to open and check your order before accepting it.

If you're happy with it, accept the order.

If it doesn’t match your expectations, you can refuse it and only pay for the shipping cost.

After accepting the order, returns are not available, but you can request an exchange.

Exchange Period: Within 3 days of receiving the order.

Exchange Conditions: The shoes must be in their original condition and accompanied by the receipt.

Customer Support

Our team is always ready to assist you via WhatsApp or Instagram.

Your comfort and trust mean everything to us at H Y Zalat — Shoes crafted with care, so you can enjoy every moment in elegance and ease.